If your domain shows a default Plesk page or a placeholder after pointing it to GARMTECH, DNS or the website content folder is usually not set correctly. Follow these checks in order.

After changing nameservers or DNS records, your device may still use an old IP from cache. Clear DNS cache on your computer to see changes faster (without waiting for browser cache).

If your FTP client or email app shows an SSL certificate mismatch, you’re likely using your domain instead of the server hostname. Here’s how to fix it for FTP‑SSL, IMAP and SMTP.

Your correct server hostname is required for FTP‑SSL uploads, mail apps (IMAP/SMTP), and direct Plesk access. This article shows where to find it in My.GARMTECH and how to use it.

Where to open Plesk from My.GARMTECH, how to find your server hostname, and how to reset the Plesk password.

How to open a support ticket from My.GARMTECH, what information to include for faster troubleshooting, and how to attach screenshots, logs, and bounce messages.

On GARMTECH hosting you can open Plesk from My.GARMTECH using a secure login link. Use it to access your panel and change your Plesk password in minutes.

A short intro to hosting and a map of GARMTECH services: Web Hosting, WordPress Hosting, VPS, Business Email, Cloud Storage, domains.

GARMTECH transfers your website and mailboxes from another provider free of charge. What we need from you, how long it takes and how to avoid downtime.

Quick diagnostics map: identify the error you see (403, 404, 429, 500, 502/503, 508, Cloudflare) or the symptom, and jump to the right fix.